Saturday, January 7, 2023

A big change to our emails going forward

Less fluffs, more value 🚀
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Hi!

It's Duy here. I hope you had a great holiday and that you're already busy prepping for the new January orders ✨ 

I've been speaking to our team and together, we've decided make a small but important change to our email communications going out to you. 

Better content 💎

We want to make sure the business tips we share are actionable tips: easy to understand & implement, so we'll be selective in the things we send out. However, they'll be explained more in-depth. E.g. If something is working for our business and we think you'd find it helpful, we will explain why, and how you can apply it to your business.

Fewer graphics 🎨

We realized that more graphics and image-heavy emails isn't always a good thing: They become a lot of "noise" in your inbox and take longer to load.

Going forward, you will notice that our emails will include fewer of those. Maaaaybe there'll be one or two at most. We still love to show you photos (and videos) of our products, but we just don't want to repeatedly blast them all over our emails! 🙏🏼

Seeing the products in action 👀

If you're interested in getting our mailers but not sure about the quality or sizing, you can try our free sample packs (just pay for shipping). You can also check out our Instagram (especially the Happy Mails highlights, or read reviews from other shop owners to get a better idea of what we're all about.
 
We'll still be taking plenty of photos, but we'll be sharing most of them on our website and link them in our emails. That way, your inbox stays light and you only click to see the things you're interested in.
 
I hope this change is a positive one for you. As always, our inbox is always open, and feel free to hit reply to this email to let us know your thoughts. We love hearing from you!
 
Have a wonderful weekend.
 
Real person behind the screen,
Duy
Co-founder | Impack Co
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Impack PO BOX 99900 SW 018 303 RPO BRIGHOUSE Richmond, British Columbia V6X 0R4
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