Monday, September 19, 2022

Email Campaigns <> Segmentation

How to find alignment between your campaigns and segments
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Happy Monday!

I want to share how I think about the relationship between email campaigns and segmentation. 

Below is some practical advice on how to have alignment between your campaigns and segments.

If you want to start with the campaign concept and back into what segment to send it to:

Ask yourself: What campaign makes sense to send? For example, if you have a new product dropping soon, you'd want to send a product launch email.

So you'd want to pick the segment that best coincides with that campaign. For example, an early access campaign for a new product probably makes the most sense for your VIP segment. You want these folks to feel special about getting first dibs.

And then a standard product launch email to your engaged segment would make sense (make sure to exclude your VIP segment because we already sent a version of this to them).

If you want to start with a segment and back into what campaign to send:

On the flip side, say you want to send a campaign to your VIP segment, you can think about the campaigns that VIPs should receive. And if you knew a new product was launching soon, you could back into the early access campaign idea.

And for your engaged segment, you'd want to send them the product launch email because they would be most receptive to this.

Remember how closely tied together campaigns and segments are, and you should have no problem figuring out the right content to send to the right audience at the right time.

To round this out, here are a few of my favorite campaigns:

  • Product Launches
  • Holiday's
  • Educational Content
  • Social Proof
  • Gifting
  • Current Events
  • Team Focused

And here are a few of my favorite segments:

  • VIPs
  • Engaged Subscribers
  • First Time Buyers
  • Repeat Buyers (can be some overlap with your VIPs)
  • Gender-Based Segments
  • Geography Based Segments

I can't stop telling people about Rep's online sales associate that's helping brands increase their conversion rate by 315% – yes, 315%! 

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It collects valuable data about shoppers that it remembers every time they come back so it can provide a highly targeted experience without you lifting a finger. It helps existing customers find their orders and replenish their supply (hello, higher customer retention rates), and it generally creates a slick shopping experience from start to finish. 

To put it simply: an AI-powered sales associate can drastically increase conversion rates and retention rates. 

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Subject line of the week from one of my clients:

  • Vertical: Apparel
  • Recipients: 8,269
  • Content: Subscription 
  • Subject Line: Your Subscription just got sexier!❗
  • Preview Text: A Members Only Exclusive
  • Open Rate: 25.60%
  • CTR: 1.90%

My newsletter stats from last week:

  • Recipients: 37,971
  • Subject Line: My best content, businesses I like, proven subject lines
  • Preview Text: And so much more!
  • Open Rate: 38.90%
  • CTR: 2.10%

Newsletters of the week:

I'm excited to share a few newsletters I've been enjoying lately.

Upcoming virtual events:

  • The Black Friday Summit: We're bringing back our most beloved event of the year. You'll learn powerful BFCM strategies from 30+ experts.

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  • The Guru Conference: The World's Largest Virtual Email Marketing Conference.

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Have a great week and make sure to send some emails! 
-
Chase


P.S. Here's my tweet of the week:

© 2022 Chase Dimond

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Chase Dimond 2960 Champion Way #1701 Tustin, CA 92782

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