Thursday, November 17, 2022

because you've been engaged

here's free access to my paid newsletter
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Hey Friend,

Because you've been an engaged subscriber, I'm hooking you up with this week's paid newsletter.

Before we dive in:

How many emails do you send in your abandoned checkout flow? Could you be doing more? 

I bet that you'd make some serious $$$ if you converted just one percent more of abandoned checkouts to customers.

I just got access to Varos' new Klaviyo benchmarking dashboard where you can see how your Abandoned Checkout and Post Purchase flows stack up to other stores in your vertical. Are they sending more than you?

For example, you can see that within two months after purchase, everyone else in your vertical sends 7 follow-up emails on avg. but you're only sending 3. 

Varos also shows you metrics like CTR, Open Rate, Revenue per Recipient, and much more in real-time compared to a curated peer group of companies just like yours. This shows you where you have the biggest areas for improvement. 

Varos is currently Free and is a must-have tool in your toolbox for any company using Klaviyo. 

Sign up for free here

Lastly, if you see you're sending way fewer emails than your competition and want to strategize on ways to expand your email marketing program, DM me.


Now onto today's content...

Black Friday is getting real close. Hopefully you've already started sending some early deals out, and you're getting ready to get all of next week's emails out the door. 

Until then, I've got some great campaigns for us take a look at today.     

Let's jump in.
 

Campaign Idea 1 - The Giving Tuesday Email:

  • Email Examples:

    The Giving Tuesday Email Example 1

    The Giving Tuesday Email Example 2

     
  • Purpose/Context of Email:

    Giving Tuesday (November 29th) is an opportunity for brands to be charitable and do something to pay it forward. Not every brand is celebrating this holiday, but 90% of the brands at my agency are sending a campaign like this. Even something as little as 1% of sales for the day going to a charity would be amazing for you, your brand, and the charity you choose.

    Example 1 is from Every Man Jack, a grooming brand from California. They took a cool angle with this campaign here.

    It seems like EMJ is taking a page out of the Bombas Socks book here, where they're donating their own products to people in need. I think this is obviously amazing for making sure that people with less access to hygiene get the chance to get clean and smell good, but it's also some meta-marketing being done here. They'll likely get a ton of attention from this and win these people over when they're in a place where they can afford their products. I think this is a great idea.


    Example 2 is from Feals.

    Feals chose MULTIPLE charities to put some money toward based on what the employees of the company requested. This is amazing. This shows that they're first-and-foremost a company that listens to their people. That's super important. Having more charities to donate to is never a bad thing. This is definitely a campaign that you should steal for yourself this Tuesday.

  • Segment(s):

    - Your Engaged Subscriber Segment

     

  • Subject Line Ideas: 

    - We're donating to X.

    - Help us donate to X

    - Giving back for Giving Tuesday

     
  • Preview Text Ideas:

    - Would you help us?


    - For Giving Tuesday

    - X needs our help.

Campaign Idea 2 - The Black Friday VIP Email:

  • Email Examples:

    - The Black Friday VIP Email Example 1

    The Black Friday VIP Email Example 2


     
  • Purpose/Context of Email:

    Starting next week, you're going to want to send deals out to your VIPs before Black Friday actually starts. I know we've had some early BFCM campaign examples, but this is specifically for your most engaged/VIP customers. Take a page out of the books of these brands here.

    Example 1 is from Herbaly. This campaign speaks for itself, but I wanted to point out something that this brand does very well. Their audience is obviously people who are in their 50s and older. They make the email very readable. Large text, simple blocks, simple designs. This is a great way to design emails when your audience is older. They never have to say much in their emails outside of the offer that's being presented, and they still do crazy numbers. The Buy 3 Get 1 is not the most enticing offer for Black Friday, but the community is so engaged and loyal that it'll still work.

    Example 2 is from Milk Makeup. Another simple email, nothing super complicated. I'm highlighting this because this is an offer I believe in and I would recommend to most brands. X% off when you spend $Y is a great offer for Black Friday. Even if you don't do the revenue that you thought you would, your margin will be way higher because your AOV will be higher. If you're hesitant to do a flat discount because it could destroy your margin, this is a great way to do it.

     

  • Segment(s):

    - Your VIP segment

     
  • Subject Line Idea: 

    - Hey VIP, Black Friday is here

    - VIP ONLY: Black Friday Sale

    - The Black Friday VIP SALE

     
  • Preview Text Idea:

    - Your deal is inside.

    - Code inside.

    - X% off when you spend $Y 

Campaign Idea 3 - The GWP Email:

  • Email Examples:

    - The GWP Email Example 1

    The GWP Email Example 2


     
  • Purpose/Context of Email:

    While we're talking about killer offers, here's another one. GWP stands for Gift With Purchase, and it's a great offer for maintaining margin and generating more curiosity. Some brands are stacking an offer like this on top of another % off sale, but it's an amazing incentive to get people to purchase. Who doesn't love surprises + free gifts?

    Example 1 is from Original Grain. They stacked 25% off with a free gift, as I mentioned. This works for them because they have lower pricepoint products to supplement with, even though most of their products (watches) cost hundreds of dollars. Your GWP should be valuable to the customer, but obviously shouldn't the equivalent of more than 20% of their total order. A candle is a huge value add, no matter what it may cost. Good email here.

    Example 2 is from Necessaire, and I love this one. A great gift that most people don't already have, and they made sure they told the audience the time limit. 3 days only is a good way to get potentially multiple orders for BFCM. They might order something smaller in order to get the GWP, and then make a larger order when the discount is bigger. Hmmmm. Something to think about for your own brand this year.

     

  • Segment(s):

    - Your engaged segment

     
  • Subject Line Idea: 

    - This comes with a free gift.

    - Do you like free gifts?

    - Your free gift with purchase...

     
  • Preview Text Idea:

    - It's all yours.

    - Who doesn't?

    - Come check it out.

That's it!

I hope I was able to give you some solid ideas for your campaigns this year. It's getting stressful now, but it'll be over soon. Just think about the break you'll get when this is wrapped. Wow. You deserve it. 

And I highly recommend signing up for Varos for free to learn how your email channel stacks up against other brands.

Best,
Chase
 

© 2022 Chase Dimond

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Chase Dimond 2960 Champion Way #1701 Tustin, CA 92782

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