An ounce of prevention is worth a pound of cure, so it's essential to learn these healthy de-escalation skills.
Conflict and disagreement are a normal part of life, and emotions are contagious. When we encounter someone who is experiencing stress, we pick up on their stress. The same is true for other emotions, including anger, which is why we might feed off of someone else's anger, causing a conflict to escalate further.
In the workplace, unresolved conflict leads to less creativity and productivity, and interpersonal relationship conflict can destroy relationships, including friendships and marriages.
Learn these skills to de-escalate conflicts in a healthy way. | | | | | |
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